Patient Info
01
Location
02
Parking
Patients are welcome to park in the free parking lot located directly behind the building.
There is also free parking on the street along Monroe Drive, as well as along Cooledge Street.
03
Pricing
Initial Evaluations:
- $275 / 90-minute Pelvic Health Initial Evaluation
- $250 / 60-minute Orthopedic Initial Evaluation
- $250 / 60-minute Virtual Pelvic Health Coaching Evaluation
Single Session Options:
- $250 / 60-minute Follow Up Session
- $250 / 60-minute Virtual Pelvic Health Coaching
- $150 / 30-minute Virtual Pelvic Health Consultation*
Packages:
- $1290 / 6 Follow-Up Sessions ($215 / session)
- $2400 / 12 Follow-Up sessions ($200 / session)
A valid credit card is required to schedule initial evaluation
*Consultations are NOT evaluations or treatments; they are to determine appropriateness of therapy and discuss available treatment options
04
INSURANCE
Please note that because we are a one-on-one concierge health and wellness clinic and provide individual treatment plans, we do not contract with any insurance providers, including Medicare. Without the restraints of insurance, your therapist is better able to provide the services you need, when you need them. We will collect payment at the time of service (cash, credit card, check, flexible savings accounts and health savings accounts). If you are interested in knowing your potential level of reimbursement for our services, please call your insurance provider and inquire about their coverage for “out of network physical therapy,” as well as any applicable deductibles.
If you would like a super bill, please ask at checkout and we will email an itemized bill for those interested in insurance reimbursement to independently submit to your insurance company.
05
CANCELLATION & Missed appointments policy
In the event that the patient is unable to keep an appointment, please contact the office as quickly as possible. We request cancellation or rescheduling 24 hours prior to visits to allow other patients to have access to that treatment time. Visits that are cancelled less than 24 hours prior to the visit time, or are not cancelled at all will be billed $100 due to scheduling inconveniences.
E-mail, phone call, or text are all suitable means to communicate visit cancellation if the message is sent 24 hours prior to the visit start time. In the case of a true medical emergency, the cancellation fee will be waived.
06
REFERRALS
In the state of Georgia, physical therapists have direct access, which means you DO NOT need a physician’s referral to receive a physical therapy evaluation. Under Georgia law however, you are required to have another providers’ referral to receive intramuscular manual therapy, or trigger point dry needling.
If you do not have a referring provider, please inquire with your physical therapist to assist you with connecting with a referring provider if necessary.
07
REFUND and return policy
All sales on services and packages are final. This includes package sales for discounted services. All packaged / discounted treatment plans are final and visits on account expire 1 year after purchase. Visits may be gifted or saved for future use if any visits are unused at the completion of your therapy journey.
08
YOUR FIRST VISIT
We use Jane App for all of our forms and payments at Flex PT. After making an appointment you will be sent forms automatically to be completed prior to your first appointment. These intake and consent forms must be completed prior to your first visit.
The first session is an evaluation, which means your therapist will take a subjective report of the symptoms you are experiencing and discuss with you different topics like the history of your symptoms, your past medical history, and any past surgeries. Your therapist will then guide you through a basic movement screen to observe how you move in your body.
Then there will likely be an orthopedic exam that includes testing strength, range of motion, and flexibility of the trunk, hips, and legs. Next, with your consent and permission, there is a pelvic specific exam, where externally your therapist will visually assess pelvic floor muscle coordination and your ability to contract and relax the pelvic floor.
Lastly, and again with your consent and permission, there may also be an internal exam, either through the vagina or through the rectum, based on your anatomy and your symptoms.
These treatments will include a variety of techniques, including:
- Manual therapy and trigger point release, either internally or externally
- Trigger point dry needling
- Cupping
- Connective tissue manipulation
- Neuromuscular re-education exercises to help you connect with the pelvic floor to either gain strength or learn to relax and lengthen the tissue
- Self-care techniques to help with toileting, sexual intimacy, or pain
- Education regarding breathing, posture, and bowel / bladder habits
- Basic exercise to target stability and flexibility of the core and hips